Returns & Exchanges

Not in love with your Gunnel Pup gear? Woof, sorry to hear that, but we want you and your pup to be 100% satisfied.

We are happy to accept returns on merchandise provided it is returned within fourteen (14) days of receipt in its original condition. Items must be unworn, unwashed, undamaged with tags still attached to be accepted for return. Approved returns will have the option to refund to your original form of payment or to receive store credit. We are not yet able to offer free, prepaid returns.

Please note that items designated final sale cannot be returned or exchanged. If your order arrives damaged, notify us within 5 days of receiving the item.

To initiate a return, kindly email us at returns@gunnelpups.com with your name and order number.

We don’t currently offer exchanges. Please send your item back to us for a full refund and place a new online order for the item you wish to receive instead.